Billing + credentialing bundle

Credentialing and billing
bundled together

Bundle billing with credentialing and pay only a percentage of what you collect. Credentialing is included.

Denial Recovery

Turn denials back into revenue.

Every denied claim lands in a single queue with the dollars at stake and the reason it was rejected, so the fix is obvious and fast.

See revenue at risk
A running total of what denied claims are costing your practice right now.
Work the highest-value claims first
Denials are sorted by priority, not by the order they arrived.
Know exactly why it was denied
The rejection reason is shown up front, next to the patient, diagnosis codes, and service lines.
Correct and resubmit in one step
Fix the claim and send it straight back through the clearinghouse. Recovered claims drop off the queue.
At risk before
$625
After one fix
$350
Send corrected claim
Rendering provider NPI
1234567893
Passes 10-digit check

Why Accel Health

Your contracts.
Your data.
No double work.

Most billing tools start from scratch. We start with everything we already know about your practice from credentialing and payer enrollment, so billing is set up right from day one.

01

Your data is already here

Billing entities, payer contracts, and provider details carry over from credentialing and enrollment. Nothing to re-enter.

02

New payer to paid, in one flow

Choose to add a payer and we get you enrolled. Once the contract is effective, it moves straight into billing.

03

Enrollment and billing, connected

Enrollment status informs billing, and denial patterns feed back into enrollment, so the same problem doesn't keep costing you.

Reporting

Real-time Reporting

Weekly check-ins at first, then monthly, with reporting on what is submitted, collected, and outstanding.

Your billing dashboard
Sample numbers, for illustration only.
Collected (deposits)
$182,400
This month
Payments posted
$179,650
$2,750 pending posting
A/R outstanding
$241,300
All payers and patients
Denial rate
6.4%
81 of 1,264 claims
A/R by age, in days
$132K
0–30
$52K
31–60
$30K
61–90
$27K
90+
Over 90 days: $27,000, or 11% of A/R
Collected by week ($K)
41.2
Wk 1
47.8
Wk 2
44.6
Wk 3
48.8
Wk 4
Total collected: $182,400
Top denial reasons, by count
Eligibility and coverage
27
Authorization and referral
21
Coding and modifier
18
Missing documentation
9
Other
6
Fixing these upstream prevents repeat denials

Pricing

Your cost goes down as your practice grows.

Billing is a percentage of what you collect, so we are paid when you are. A monthly minimum of $1,000 applies.*

*Optional 1% electronic payments fee. This includes automatically matching payments to ERAs and related claims. Automatic payments to you. No delays. Track the entire claim lifecycle from claim submission to payout in the Accel Health portal.
6%
Up to $1M
$500K collected costs $2,500 a month
5%
$1M to $2M
$1.25M collected costs $5,208 a month
4%
$2M+
$2.5M collected costs $8,333 a month

Estimate your fee

See what billing costs at your size.

Annual collections
$600K
$100K
$3.5M+
Your billing fee
6%
$36,000 a year
Up to $1M
6%
$1M to $2M
5%
$2M+
4%
Estimate excludes the optional 1% electronic payments fee.

Join the leading practices moving to the future of RCM.

Schedule a demo with our team to see how it works

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We now offer credentialing as part of our full billing service. In the meantime, our resources cover enrollment, payer requirements, and more.
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Frequently asked questions

If you're thinking about getting credentialed under your own name or switching billing platforms, we can help. Anything not covered here, just ask us during your demo!

What does billing cost and is it negotiable?

You pay a percentage of what we actually collect for you, nothing on claims that don't get paid. The rate steps down as your practice grows:

Annual collectionsRate
Up to $1M6%
$1M to $2M5%
$2M+4%

A $1,000 monthly minimum applies. For a solo practice collecting under about $16,700 a month, the minimum is what you'll pay rather than 6%. Above that, the percentage takes over.

The rates above are our standard pricing. We don't negotiate the percentage at the solo level, but if you're bringing a group or multiple providers, talk to us.

What is the optional 1% automated banking fee?

The Automated Banking Fee is optional. If you choose it, it adds 1% of your monthly collections to your billing rate, and the two together make up the total fee on your invoice. For example, a practice at the 6% rate that adds automated banking pays 7% in total.

It covers our automated payment infrastructure:

  • We set up bank accounts, enroll you for EFTs, and collect payment from payers.
  • Payments are automatically matched to ERAs and the related claims.
  • You can track every claim from submission to payout in the Accel Health portal.

Payer and patient payments still go directly to your bank account. We never hold your funds. The banking fee is separate from the 3% processing fee, which only applies if you pay our invoices by credit card instead of ACH.

Is credentialing really free?

Yes, when you sign up for billing. It covers up to 10 payers per provider, with no hidden fees. Credentialing on its own, without billing, is $250 per enrollment.

Two things to know up front:

  • There's a deposit to start. It depends on how many enrollments you need, $250 per enrollment, so five payers is $1,250. It's credited back on your first billing invoice, so it isn't an extra cost, just an early one.
  • Free credentialing comes with a 12-month billing commitment. If you stop billing with us before 12 months, the enrollments we completed are billed at the standard $250 rate, plus an early termination fee. We'd rather you hear that now than later.

We handle the whole process: primary source verification of your documents, cleaning up and attesting your CAQH profile as your delegate, and submitting each payer application. You'll see the live status of every application in your dashboard, and your contracts are stored there when they come through.

What are the contract terms?

The agreement runs 12 months from your start date. It renews each year unless either of us gives 30 days' written notice before the term ends. After the first term, either of us can end it at any time with 30 days' written notice.

Billing is invoiced monthly, at the beginning of the month, for everything collected the previous month. Claim reimbursements go straight to your bank account, not through us.

Can I keep working with Headway, Alma, Grow Therapy or Tava Health?

In general, yes. Your independent contracts are separate from a platform's contracts. We credential you under your own NPI and entity, so being on a platform doesn't block you from holding your own payer contracts.

Two cautions: check each platform's terms, since some have notice periods or exclusivity language, and keep your current patients where they are until your own contracts are live. Moving patients before a contract is effective means unpaid claims.

Who owns my contracts?

You do. Every contract and enrollment stays in your name, whether or not you keep working with us. We act as your delegate, and if we part ways you can export your documents and contract information. The contracts don't leave with us.

Do I have to move all my billing to you?

No. We bill for the contracts we credential for you. Billing you already do elsewhere, such as through a platform, can stay where it is. The $1,000 monthly minimum applies to our billing either way, so it's worth thinking about which contracts you route to us.

How long does credentialing take?

It depends on the payer. Rough ranges from our experience:

PayerTypical time to effective
Aetna, CignaFastest, often under 60 days
UnitedHealthcare / Optum45 to 90 days
Blue Cross Blue Shield45 to 90 days
Medicaid, Medicare, Tricare120+ days

A typical commercial-only panel (United, Aetna, Blue Cross) is usually done within 90 days. We start applications as soon as your documents are in, so the faster you upload, the sooner the clock starts.

If I'm credentialed with a payer, does that cover its subsidiaries?

Not always. Some payers have separate operating arms (Evernorth under Cigna, Surest under United, for example) that need their own enrollment. Give us the list of payers you currently see patients through on your platform and we'll tell you which need a separate enrollment. Under the billing plan, those extra enrollments are included in the free credentialing.

Do I need to change my EHR?

No. We work with SimplePractice and other common EHRs. Once a contract is effective, you enter the payer ID in your EHR and keep documenting as you do today. If we're billing for you, we pull your notes from the EHR, code them, submit through the clearinghouse, handle eligibility checks and prior auths, and work any denials. You get a weekly summary of claims submitted and collections received.

How do I leave my platform?

Check your platform's current terms for the notice period; some require 60 days. The safest sequence is: start credentialing with us, keep seeing patients through the platform while contracts come through, then give notice and move patients once your own contracts are effective. We work with a lot of providers leaving these platforms, so ask us if you want help timing it.